Arlo Wireless Video Doorbell Review: Concise, Real-Time Security

Published On: July 1, 2023
Last Updated on: July 6, 2023
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Arlo Wireless Video Doorbell Review: Concise, Real-Time Security

Seamless wireless home security offers complete situational awareness.

Arlo Wireless Video Doorbell Review: Concise, Real-Time Security

  • A Michigan native, Dennis Crawford was fascinated by technology from a young age, with particular interest in gaming and custom PC building. He's since leveraged this passion into a prolific career, providing insight on how to achieve the best value in high-end audio equipment. His expertise, particularly in home theater setups and advanced home automation, is frequently showcased in his contributions to Home Theater Review.

The Arlo Essential Wireless Video Doorbell (AVD2001-100NAS) is a feature-rich video alert device that involves convenient setup, a 180-degree field of view HDR security camera, and two-way communications. With its impressive capabilities, the Arlo video doorbell is designed to enhance home security, package protection, and peace of mind. And wireless video doorbell monitoring by Arlo provides great utility with or without a subscription. 

Seamless wireless home security offers complete situational awareness. b99f46fd img 2328 edited

Key Takeaways

We found Arlo’s wireless video camera doorbell to be a great overall home security experience, especially as an on-the-fly, add-on doorbell that doesn’t require wiring and can be used with either Arlo’s Smart Base Station or via a direct Wi-Fi connection. It offers a full suite of notification capabilities, motion alert types, and a security camera with a good field of view. While the Arlo Essential Wireless Doorbell camera packs enough features, some may come at an additional subscription cost for your home security regimen.

Pros

  • Wireless or wire-free installation.
  • Up to 6 month battery life depending on weather conditions and alert frequency.
  • High definition video and crisp audio quality.
  • Package detection smart notifications.
  • Motion detection with 180-degree field of view.
  • Exceptional night vision ensures round-the-clock surveillance.
  • Dependable siren and notification capabilities.
  • Seamless integration with other Arlo smart home devices.

Cons

  • No way to configure custom alert sounds to distinguish between camera alerts, doorbell alerts, or doorbell activation from standard text messages or phone call notifications.
  • Unclear which advanced smart notification features may require a subscription.
  • Package detection may require an additional overhead camera.

Arlo Wireless Video Doorbell Camera Design Factors 

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Arlo’s wire-free video doorbell is slim but somewhat bulky in design and quite obvious from a distance. The size is inevitable though, requiring storage of a battery that can provide up to 6 months of continuous wireless operation. It’s visually appealing, featuring a smooth, streamlined design with futuristic sophistication that can match virtually any home decor.

The size and form almost acts as a deterrent in itself. From a distance, it lets people know ahead of time that they’re going to be watched and alerted as they approach from a sidewalk or street. The mounting bracket is slightly angled, providing better positioning if you need to mount the video doorbell to a side of a wall as opposed to a front facing wall. 

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Using the included release pin, you can quickly remove the housing to access the battery and charge it separately indoors. I wouldn’t go as far to say it’s a NEMA-like weatherproof enclosure. 

However, the housing provides a tight enough seal to brush off rain and snow. 
Close attention should still be paid to where the doorbell is mounted - particularly in open overhead areas without protection from rain or snow dripping from above. The Arlo doorbell can operate in temperatures ranging from -4 to 113℉.

What’s in the Box: 

  • Arlo Essential Wireless Doorbell unit
  • Angled mounting bracket
  • 6500mAhBattery
  • Screws and anchors
  • Wiring installation components
  • Housing release pin
  • User manual and quick start guide
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Arlo Essential Video Doorbell’s Key Features

  • Wire-Free Design: The Arlo Essential Wireless Doorbell offers hassle-free installation with no wiring required, providing flexibility in placement and easy setup.
  • HD Video Quality: Enjoy crystal-clear video footage with high-definition resolution, allowing you to see visitors clearly and identify potential threats.
  • Two-Way Audio: Communicate with visitors in real-time using the built-in speaker and microphone, ensuring seamless interaction and convenient conversations from anywhere.
  • Advanced Motion Detection: Equipped with intelligent motion sensors, the doorbell can detect activity near your front door and send instant alerts to your smartphone, keeping you informed and in control.
  • Night Vision: With exceptional night vision capabilities, the Arlo Essential Wireless Doorbell provides clear visibility even in low-light conditions, ensuring your home is monitored 24/7.
  • Quick Response Pre-Recorded Messages: Choose from a selection of pre-recorded messages to quickly respond to visitors when you're unable to answer the door in person, adding convenience to your daily routine.
  • Seamless Integration: The doorbell can be easily integrated with other smart home devices, allowing you to create a comprehensive home security system tailored to your needs.

Receiving Wireless Video Doorbell Notifications with Arlo

The Arlo Essential doorbell offers convenient phone call notifications, ensuring that you never miss a visitor at your doorstep. When someone rings the doorbell, you'll receive a phone call or text message directly to your smartphone or tablet, allowing you to answer and communicate with your visitors remotely.

Smart Alerts

With its advanced smart alerts, the Arlo doorbell keeps you aware of any activity near your front door. The doorbell utilizes intelligent detection technology to send instant alerts to your phone whenever motion is detected. This allows you to monitor your home and promptly respond to any potential security concerns.

Emergency Call Service

The Arlo video doorbell offers an optional emergency call service, providing an additional layer of security. In case of an emergency, you can quickly call for help with a single tap on the Arlo app, ensuring the safety of you and your loved ones.

Advanced Detection

Equipped with advanced motion and package detection, the Arlo Essential Wireless Doorbell provides comprehensive monitoring of your front entrance. Whether it's detecting motion in the designated field of view or identifying package deliveries, this doorbell keeps you informed about every important event at your doorstep. Some advanced detection features, also known as “Smart Alerts” in the Arlo app, require an Arlo Secure subscription. 

Another note on package detection: A camera is required to be mounted in an overhead and angled position in order to receive a dedicated alert for packages. This is most likely due to needing a better angle for Arlo’s AI to detect and distinguish packages from other objects.

Video and Audio Quality

The Arlo wireless doorbell delivers exceptional video and audio quality. With its high-definition security camera and wide aspect ratio, you can enjoy clear and detailed visuals of your visitors. The two-way audio feature ensures consistent communication, allowing you to have conversations with visitors directly from your phone or tablet.

Answering the Door

The Arlo Essential Wireless Doorbell offers convenient ways to answer the door. Whether you're at home or away, you can use the Arlo app on your phone to see and talk to visitors in real-time. This feature allows for a secure and hassle-free interaction, ensuring that you're always in control.

Smart Home Compatibility

The Arlo Essential Wireless Doorbell seamlessly integrates with popular smart home platforms, including Alexa and Google Assistant. You can conveniently control and manage your doorbell through voice commands, making it a valuable addition to your smart home ecosystem.

Bonus Features

In addition to its core features, the Arlo Essential Wireless Doorbell offers a range of bonus functionalities. These include a built-in siren to deter from either potential intruders or to protect packages, night vision capabilities for round-the-clock monitoring, and the option for enhanced video quality and additional storage with a subscription to Arlo's premium services.

Wireless Doorbell Notifications with Arlo Essential

The Arlo Essential Wireless Doorbell offers seamless wireless notifications, ensuring you stay informed about visitors and events at your front door. To receive alerts using the Arlo Essential Wireless Doorbell, you need to follow a simple setup process.

  1. Download and install the Arlo app on your smartphone.
  2. Connect the doorbell to your home Wi-Fi network through the app.
  3. Once connected, you can customize your notification preferences within the app settings.
  4. You'll receive instant alerts on your phone whenever someone rings the doorbell or when motion is detected in the designated field of view.

These notifications provide real-time information about who is at your door or any potential activity. You can also choose to receive chime notifications on compatible devices, such as Google Home or Alexa-enabled devices, to hear an audible alert throughout your home. For those who may be disabled or handicapped, this extra feature can pay dividends.

Arlo Doorbell Wet from Rain

With the Arlo Essential Wireless Doorbell's two-way audio capability, you can even have conversations with your visitors directly through the app. Additionally, the doorbell offers features like night vision, high-definition video quality, and compatibility with Arlo's subscription services for enhanced video storage and advanced features.

In our research, it was unclear whether standard motion detection (alerts from motion picked up by doorbell without pressing a button) were included as a default service or required an additional subscription to Arlo Secure.

Arlo Essential Wireless Video Doorbell: Subscription and Costs with Arlo Secure

The Arlo Essential Wireless Doorbell offers both free and subscription-based services to cater to different user needs known as Arlo Smart. The Arlo subscription plan levels include:

  • Arlo Secure: This plan costs $2.99/month for a single camera or $9.99/month for unlimited cameras at a single location. It includes 30 days of video recordings in Secure Cloud, up to 4K video recording resolution, smart interactive notifications, video object detection with AI, audio detection of alarms, smart activity zones, theft replacement, priority care and support, and other discounts.
  • Arlo Secure Plus: This plan costs $17.99/month for unlimited cameras at a single location. It includes all the features of Arlo Secure, plus 24/7 emergency response, video verification, and escalation.
  • Arlo Safe & Secure Pro: This plan costs $24.99/month for unlimited cameras at a single location. It includes all the features of Arlo Secure Plus, plus 24/7 professional monitoring, cellular and battery backup, guardian mode, one tap safety alerts to emergency contacts, cloud witness incident reporting, crash detection and response, family place alerts, family check-ins, and family safety.

It's important to note that while the Arlo Essential Wireless Doorbell functions perfectly well without a subscription, the plans enhance the doorbell’s access to additional features and cloud storage options. To manage your subscription and access its features, you can use the Arlo app on your smartphone or through the Arlo web portal. The app allows you to customize your settings, view recorded videos, and receive notifications based on your preferences. While the subscription plans come at an additional cost, they enhance the functionality and performance of the doorbell, providing a comprehensive home security solution.

Arlo Wireless Doorbell Setup: How to Install the Video Doorbell

Installing the Arlo Essential Wireless Doorbell is a straightforward process that allows you to set up your video doorbell quickly and easily.

Arlo Wireless Doorbell Setup
  1. Charge the battery. Remove the Arlo battery from the doorbell housing using the release pin. Slide the battery out and connect the charging cable using the included micro USB cable. Upon full charge, slide the battery back into the doorbell and secure the rear housing cover.
  2. Download and install the Arlo app to your phone or tablet. On your smartphone or tablet, download the Arlo app from the Google Play Store (for Android) or the App Store (for iOS). Create an Arlo account if you don't have one already.
  3. Connect the doorbell to your 2.4 GHz Wi-Fi network. Follow the on-screen instructions  from the app. Use the Arlo sync/QR process to connect until you hear a chime and see a solid blue LED on your doorbell.
  4. Position and mount the doorbell. Choose a suitable location for the Arlo Essential Wireless Doorbell near your door entrance. Ensure that it provides a clear view of the area you want to monitor. The doorbell should be within the range of your Wi-Fi network. Use the provided mounting bracket, screws, and anchors to securely attach the doorbell to the desired location.
  5. Test the connection. Once the doorbell is connected to your Wi-Fi network, perform a quick test to ensure it is working correctly. Press the doorbell button or trigger the motion sensor to check if you receive notifications and video/audio feeds on the Arlo app.
  6. Customize settings. Use the Arlo app to customize your notification preferences, such as receiving alerts for doorbell rings or motion detection. Adjust other settings like video quality, aspect ratio, and night vision according to your preferences.
  7. Optional integrations. If desired, you can integrate the Arlo Essential Wireless Doorbell with other smart home devices or virtual assistants like Alexa or Google Assistant.

One confusing aspect of the setup process included package detection. When configuring the Arlo doorbell to detect package deliveries, the app states that a camera is required to be mounted overhead and at an angle in order for the AI to detect a package. Hence, we’re not sure whether you needed a second camera mounted above versus solely using the wireless doorbell.

Obviously it would not make sense to mount your wireless doorbell camera at an elevated position where you cannot reach the button! In our brief tests for detecting package deliveries with the Arlo Essential Wireless doorbell, packages could not be detected using the doorbell’s only camera.

Alexa and Google Assistant Integration with the Arlo Wireless Video Doorbell

The Arlo Essential Wireless Doorbell offers seamless integration with popular voice assistants like Alexa and Google Assistant, enhancing its functionality and convenience. Here's how the integration works with both Alexa and Google Assistant:

Amazon Alexa Integration

  1. Ensure that your Arlo Essential Wireless Doorbell is properly set up and connected to your Wi-Fi network.
  2. Open the Alexa app on your smartphone or tablet and navigate to the Skills & Games section.
  3. Search for the Arlo skill and enable it. Follow the prompts to link your Arlo account to Alexa.

Once linked, you can use voice commands with your Alexa-enabled devices, such as Echo speakers or Fire TV, to interact with the Arlo Essential Wireless Doorbell. You can ask Alexa to show the live feed from your doorbell on compatible devices with screens or view recorded videos from your Arlo cameras and doorbells.

Additionally, you can create routines or automation using Alexa, allowing you to customize actions based on specific events or voice commands related to your Arlo Essential Wireless Doorbell.

Google Assistant Integration

  1. Ensure that your Arlo Essential Wireless Doorbell is properly set up and connected to your Wi-Fi network.
  2. Open the Google Home app on your smartphone or tablet and navigate to the Devices section.
  3. Tap the "+" button to add a new device and select "Set up device”.
  4. Choose "Works with Google" and search for Arlo in the list of available devices.
  5. Follow the prompts to link your Arlo account to Google Assistant.

Once linked, you can use voice commands with your Google Assistant-enabled devices, such as Google Nest speakers or displays, to control and interact with the Arlo Essential Wireless Doorbell. You can ask Google Assistant to show the live feed from your doorbell on compatible devices with screens or view recorded videos from your Arlo cameras and doorbells.

Similar to Alexa, you can also create routines or automation using Google Assistant, allowing you to customize actions based on specific events or voice commands related to your Arlo Essential Wireless Doorbell.

Arlo Essential Wi-Fi Connectivity 

Once connected, the Arlo Essential Wireless Doorbell maintains a stable and reliable wireless connection to your Wi-Fi network. It ensures consistent performance and minimizes interruptions in video streaming and communication. It supports both 2.4 GHz and 5 GHz Wi-Fi networks. 

This dual-band capability provides flexibility, allowing you to connect to the most suitable frequency based on your network setup and requirements. The doorbell is designed to have an extended Wi-Fi range, enabling it to connect to your network even if the doorbell is located at a considerable distance from your Wi-Fi router. 

Arlo Doorbell Wifi Connectivity

Arlo utilizes industry-standard security protocols to protect your Wi-Fi connection and ensure data privacy. This includes encryption algorithms and secure authentication methods, safeguarding your network from unauthorized access. Arlo has designed the doorbell to work with common Wi-Fi standards, including 802.11n and 802.11ac. 
Arlo is designed for network resilience, handling fluctuations in Wi-Fi network conditions effectively. It employs mechanisms to adapt to varying signal strengths and maintain a reliable connection, even in challenging wireless environments.

Arlo Doorbell Customer Service Responsiveness

Customer reviews state timely and informative responses when reaching out to Arlo for assistance. Their service team has been commended for their technical knowledge and ability to troubleshoot issues related to the Arlo Essential Wireless Doorbell. Users have mentioned receiving step-by-step guides, connectivity notes, software updates, and other technical concerns. 

Their customer service representatives have been described as accommodating and efficient in processing warranty replacements or addressing any defective units. The company offers a wealth of online resources, including product guides, FAQs, and video tutorials. Arlo maintains an active online community forum where users can seek advice, share experiences, and get assistance from fellow users.

While the majority of customer feedback regarding Arlo's customer service is positive, there may be isolated instances where users have encountered challenges or delays in their support experience. However, such cases appear to be less frequent compared to the positive reviews overall. It's important to note that customer service experiences can vary, and it's always advisable to reach out to Arlo's official support channels for personalized assistance.

Top Competitors to Arlo Essential Wireless Video Doorbell

But how does the Arlo Essential Wire-Free Video Doorbell stack up against its top competitors in the market? In this review, we’ll compare it to three other popular wireless video doorbells: the Nest Hello, the Ring Video Doorbell 3 Plus, and the Eufy Security Wireless Video Doorbell.

The Nest Hello is a wired device that offers HD video, facial recognition, and 24/7 recording. It costs $229 MSRP, but you can also find it on sale sometimes. It requires a Nest Aware subscription to access recorded video and smart features, which starts from $6 per month or $60 per year. The device works with Google Assistant, Amazon Alexa, IFTTT, and other Nest devices.

The Ring Video Doorbell 3 Plus is a battery-powered device that offers 1080p video, pre-roll feature, and adjustable motion zones. It costs $229.99 MSRP, but you can also find it on sale often. It works with Ring Protect plans, which start from $3 per month or $30 per year for video history and features. The device works with Amazon Alexa, IFTTT, and other Ring devices.

The Eufy Security Wireless Video Doorbell is a battery-powered device that offers 2K video, human detection, and facial snapshot notifications. It costs $159.99 MSRP and comes with a wireless chime and local storage included. It does not require a subscription plan to access recorded video and features. The device works with Amazon Alexa, Google Assistant, IFTTT, and other Eufy devices.

Conclusion

By leveraging its Wi-Fi connectivity features, the Arlo Essential Wireless Doorbell provides you with the convenience of accessing live video feeds, receiving notifications, and communicating with visitors through the Arlo app. Its stable and extended Wi-Fi range ensures that you can confidently monitor your front door.

The overall experience, especially for existing Arlo customers adding cameras and monitoring solutions to their current setup, was flawless. The video doorbell’s operation was dependable and the equipment seemed reliable over the course of our tests. Once setup, you do find certain offerings from the subscription service to be confusing. 

For example, are you able to detect motion and receive video alerts using the video doorbell when not subscribed to Arlo Secure? Is package detection available if you don’t have a second overhead camera (as described during the app setup for package detection with the video doorbell)? Are custom alert sounds a problem inherent to Arlo or the phone’s OS? In our attempts to research this, we found conflicting information online. 

Despite subscription questions, Arlo’s video doorbell performed very reliably in almost every encounter I threw at it; operating day or night. It’s highly configurable and resilient in its connections, providing a smooth home security experience well deserving of our recommendation.

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