If I have any complaints, it's about the cradle, which is made so that the remote lies flat on it. Gravity holds it in position, so you have to be careful that you have placed it correctly or else it won't charge.
It would also be helpful if the software had a "reminder" in it as to the web site's location. In some cases, having Anti-Virus or a Firewall working can "block" the connection (in which case it is necessary to deactivate/turn them off until finished). The web site does provide help support with this.
It's easy to go back online and add/change the configuration. True, you do need to be connected to the Internet to do this, but once done, the remote is free as a bird. That it works with both PCs and Macs shows a sensible attitude toward the buyer by not leaving anyone out; that the process is an easily managed one shows that Harman knows that technology that is difficult to use, won't be--which isn't the case here.
Probably the best part of this Internet/auto configuring is that you can just as easily use the remote in another location--say a summer home or at a parent's house--just by doing some quick reprogramming. All in all, this looks like the end of my "Universal" blues.
Take Control TC 30 Activity-Based Remote Control
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